Managing Collaboration
Working with leadership and across teams and functions.
Nobody owns the seam
Cross team projects fail in the gaps between teams, where no one's name is on the work. What I do at the start of every collaboration to make sure the seam has an owner, and how I keep product, design, and sales from being surprised.
Managing up is mostly writing things down
The leaders I have worked for well were not the ones I agreed with. They were the ones who never got surprised by me. What I send, when I send it, and how I disagree without losing the room.